Frequently Asked Questions
Everything you need to know about the world's most addictive reflex game.
What is included in the Boxbollen kit?
Each Boxbollen kit includes an adjustable elastic headband, a high-quality synthetic foam ball attached to an elastic string, and a unique access code to the official Boxbollen app.
How do I connect to the mobile app?
Simply download the Boxbollen app from the App Store or Google Play, create an account, and enter the license code found inside your product packaging to start tracking your hits and competing globally.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the domestic region. International orders may take 7-14 business days depending on customs processing and location.
Is Boxbollen suitable for children?
Yes! Boxbollen is designed for all ages. It helps children develop hand-eye coordination and focus, though we recommend adult supervision for children under the age of 6.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the product in its original packaging for a full refund, minus shipping costs.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.